Terms & Conditions

Last updated: 19 May 2026

These Terms & Conditions ("Terms") govern your access to and use of https://regains.fit and the ReGains platform (the "Service"). By registering or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. About the Service

ReGains is online coaching software that helps fitness professionals manage clients, assign workouts and meal plans, track progress, communicate, and process certain subscriptions. We are a technology provider, not a medical, nutrition, or fitness advice service.

2. Eligibility

  • You must be at least 16 years old
  • You must provide accurate registration information
  • You must not use the Service where prohibited by law

3. Accounts

Trainer accounts

  • Trainers subscribe to a platform plan (including trial periods where offered)
  • You are responsible for your login credentials and all activity under your account
  • You invite clients via secure links and manage their coaching data inside the Service

Client accounts

  • Clients join through a trainer's invitation or approved affiliate link
  • Your coaching relationship, advice, and outcomes are between you and your trainer
  • Optional Regains Master features may allow more self-directed planning under your trainer's programme

4. Subscriptions and payments

  • Paid features are billed through our payment partner (Stripe) according to the plan shown at checkout
  • Prices, trial length, client seat limits, and add-ons are described on the website or checkout screen at the time you subscribe
  • Subscriptions renew automatically until cancelled in accordance with the plan you selected
  • Trainer earnings from eligible client programmes are handled according to in-app earnings terms and payout settings you provide
  • We do not store your full payment card number; Stripe processes card payments

5. Trainer responsibilities

  • Comply with applicable laws, professional standards, and insurance requirements in your jurisdiction
  • Obtain any consents required from clients before collecting health or fitness data
  • Provide accurate coaching information and respond appropriately to client messages
  • Do not use the Service to provide medical diagnosis, prescribe treatment, or replace licensed healthcare
  • Keep invite links confidential and only invite clients you have a legitimate coaching relationship with

6. Acceptable use

You must not:

  • Violate laws or third-party rights
  • Upload unlawful, harassing, defamatory, or infringing content
  • Attempt to access other users' accounts or our systems without permission
  • Interfere with the Service, introduce malware, or scrape data at scale
  • Resell or white-label the Service without our written agreement
  • Use the Service for generic pre-built programmes marketed without real coaching relationships where our product terms prohibit it

7. Content and intellectual property

  • You retain ownership of content you upload (exercises, meal plans, messages, photos)
  • You grant us a licence to host, display, and process that content solely to operate the Service
  • Our software, branding, and documentation remain our intellectual property
  • You must have rights to any videos, images, or materials you upload

8. Health disclaimer

Physical activity and nutrition carry risks. Consult a qualified professional before starting any programme. The Service is provided for coaching support only. We are not liable for injuries, health outcomes, or decisions you or your trainer make based on information in the app.

9. Availability and changes

We aim to keep the Service available but do not guarantee uninterrupted access. We may update features, pricing, or these Terms. Continued use after changes take effect constitutes acceptance, except where law requires additional notice or consent.

10. Suspension and termination

  • You may stop using the Service and cancel subscriptions according to your plan
  • We may suspend or terminate accounts that breach these Terms or pose a security risk
  • On termination, your right to access the Service ends; data handling follows our Privacy Policy

11. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill. Our total liability for claims relating to the Service in any twelve-month period is limited to the fees you paid us for the Service in that period, except where liability cannot be limited by law (including mandatory consumer rights in the EU).

12. Indemnity

Trainers agree to indemnify us against claims arising from their coaching services, client disputes, or content they upload, except to the extent caused by our breach of these Terms.

13. Governing law and disputes

These Terms are governed by the laws of Estonia, without regard to conflict-of-law rules. EU consumers retain mandatory protections under the laws of their country of residence. Disputes should first be raised with us at the contact below; if unresolved, competent courts in Estonia may have jurisdiction unless consumer law provides otherwise.

14. Contact

info@regains.fit — https://regains.fit

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